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vendor Loyalty Industry

Accelerant Research

Accelerant Research is a full service marketing research and consulting firm located in USA. Accelerant Research specialize in conducting customer satisfaction and loyalty research. Their mission is to help companies grow their brands and strengthen customer ties, faster.

Country: USA

Services: Customer Satisfaction Research, Customer Loyalty Research
Click to visit the Accelerant Research Website
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Article CX Strategy

It's impossible for companies to focus on the 'easy' market segments (ie. non millenials) and get comfortable with a less than competitive product or service offering. 

Article CX on Social

The price is very high for falling behind when there’s an evolution going on — it can be extraordinarily bad for your brand.

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Loyalty | CX | Rewards | Mobile | Gamification | Omnichannel | VOC

Achieving customer satisfaction has never been more complicated -- with so many generations of customers (Boomers and Gen X, Y and Z).  Throw in a multitude of communications platforms and the problem gets even more complex.

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