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vendor Loyalty Industry

Afni

Afni is a privately held company which is a leading provider of contact center, customer retention programs and receivables management solutions to many of the largest companies. They have been developing customized solutions that help companies increase their revenue and build their customer relationships while minimizing expenses and improving their bottom line.



Country: USA

Services: Customer Retention Programs,Customer Acquisition Programs
Click to visit the Afni Website
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Article CX Strategy

It's impossible for companies to focus on the 'easy' market segments (ie. non millenials) and get comfortable with a less than competitive product or service offering. 

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The price is very high for falling behind when there’s an evolution going on — it can be extraordinarily bad for your brand.

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