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vendor Loyalty Industry

Advanced Feedback

Advanced Feedback is an US based company which provides variety of services including telephone mystery shopping, onsite mystery shopping, customer satisfaction surveys, email customer follow up and telephone customer follow up. With Advanced Feedback you can improve your brand image or gain insight about your competitors, they can help with a service that fits your business and prices that fit your budget.



Country: USA

Feedback-Survey Platform: Online
Services: Customer Feedback Systems,Customer Satisfaction Surveys,Mystery Shopping Services
Click to visit the Advanced Feedback Website
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Article CX Strategy

It's impossible for companies to focus on the 'easy' market segments (ie. non millenials) and get comfortable with a less than competitive product or service offering. 

Article CX on Social

The price is very high for falling behind when there’s an evolution going on — it can be extraordinarily bad for your brand.

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Achieving customer satisfaction has never been more complicated -- with so many generations of customers (Boomers and Gen X, Y and Z).  Throw in a multitude of communications platforms and the problem gets even more complex.

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