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vendor Loyalty Industry

Aimia

Aimia is a global leader in loyalty management. Their unique capabilities include proven expertise in building proprietary loyalty strategies, launching and managing coalition loyalty programs, creating value through loyalty analytics and driving innovation in the emerging digital and mobile spaces. They build and run loyalty programs for some of the world best brands.



Country: AUS,USA,UK,CAN,IND,NZ,JAP,SG,UAE,Netherlands,Switzerland,Italy

Services: Reporting & Analysis,Customer Loyalty Programs
Click to visit the Aimia Website
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Article CX Strategy

It's impossible for companies to focus on the 'easy' market segments (ie. non millenials) and get comfortable with a less than competitive product or service offering. 

Article CX on Social

The price is very high for falling behind when there’s an evolution going on — it can be extraordinarily bad for your brand.

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Achieving customer satisfaction has never been more complicated -- with so many generations of customers (Boomers and Gen X, Y and Z).  Throw in a multitude of communications platforms and the problem gets even more complex.

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