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vendor Loyalty Industry

Analyse2

Analyse2 is an innovative expert organisation providing unique solutions for harnessing market trends and customer insight. It offers a unique suite of products and services for utilising customer information and market trends. Analyse2 carry out segmentation in line with customer trend profiles, combining data on the actual purchasing behaviour of customers with loyalty card and product data.

Country: Brazil, Belgium, Finland

Services: Customer Insight Research
Click to visit the Analyse2 Website
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Article CX Strategy

It's impossible for companies to focus on the 'easy' market segments (ie. non millenials) and get comfortable with a less than competitive product or service offering. 

Article CX on Social

The price is very high for falling behind when there’s an evolution going on — it can be extraordinarily bad for your brand.

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Achieving customer satisfaction has never been more complicated -- with so many generations of customers (Boomers and Gen X, Y and Z).  Throw in a multitude of communications platforms and the problem gets even more complex.

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