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vendor Loyalty Industry

Automated Telecoms

Automated Telecoms IVR customer satisfaction survey provides your customers with a cost effective, fully managed solution for gathering customer feedback from a call centre, using a post call, IVR survey. All question scores and customer feedback is instantly available within their web based reporting tool and delivered, in real time, to a fully customisable call centre wall board.

Country: UK

Feedback-Survey Platform: IVR
Services: Customer Satisfaction Surveys
Click to visit the Automated Telecoms Website
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It's impossible for companies to focus on the 'easy' market segments (ie. non millenials) and get comfortable with a less than competitive product or service offering. 

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